Complaints book

Date: 11/09/2026
Claim sheet No.: Assigned on submission
Provider: CUSCO CONNECTIONS TRAVEL E.I.R.L.
RUC: 20615070026
Address: PAV LOS JARDINES A-4-A WANCHAQ, CUSCO - PERÚ

1. Consumer details

Document type

Document number

First names

Last names

Address

Phone

E-mail

I am under 18 years old

Parent or guardian details

Full name

Document type

Document number

2. Contracted product or service

Type

Product Service

Currency

Amount claimed (optional)

Order or booking No. (optional)

Description of the product or service

3. Claim details and consumer request

Type

Claim Complaint

Claim:: dissatisfaction related to the products or services.
Complaint:: dissatisfaction not related to the products or services, or discontent with the customer service received.

Details

Request

I declare that the information provided is true and I authorize the processing of my personal data to handle this claim sheet, in accordance with Peruvian Law No. 29733.

The provider must respond to the claim or complaint within a non-extendable period of no more than fifteen (15) business days.

Filing a claim does not prevent the consumer from using other dispute-resolution channels, nor is it a prerequisite for filing a complaint with INDECOPI.